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Systems Thinking View of Social Business

Where does social business begin and end? What is inside the organization and what is outside? Who's in charge of what -- and how, when and why? What do we control and what do we endeavor to influence? All of these questions keep popping up in work I am doing, in Q & A during presentations, and in articles I am seeing posted. Jim Worth (@jimworth) has an excellent more...

Creating the New Org

Social business platforms are attracting a lot of attention — and rightly so. Things such as Facebook, twitter and FourSquare, on the consumer level,  and Sharepoint, Alfresco and Jive, on the corporate level are all the rage. While it may be true that some of the technology platforms will ultimately be little more than the flavor of the month, I believe firmly that more...